Refund and Return Policy

ISKCON Pune currently accepts donations through its Online Payment Gateway Facility for various charitable/ social purposes via this site. Any request for cancellations and refund of online donations once duly placed on the website, shall not be entertained under any circumstances. However an exception may be made for any payment made multiple times due to error, or any other kind of erroneous payment may be brought to the notice of the Site officials by sending a mail to sevaofficepune@gmail.com and the payment would be refunded if the Site official is satisfied with the cause and/or reason of error by the payee.

All donations and/or payment made through the Site, the acceptance of the same is at the sole discretion of the management and trustees of international Society of Krishna Consciousness. The management reserves its sole rights to accept or cancel any donation and/or payment without assigning any reason thereof.

Please note that donations once made cannot be charged back, except in cases of fraudulent use, once investigation is carried out by necessary governmental/ Bank authorities and proofs substantiated. In case any donation receipt is issued against the same, that shall stand cancelled, and any income tax benefit so derived shall be null and void. 

Currently we are not offering any shippable products on iskconpune.com website so a return policy for physical items is not applicable. However in general the returns of items once ordered is not accepted.

This policy only deals with the payments on iskconpune.com website and not about any other transactions made on any other website or physically. Please contact seva office at sevaofficepune@gmail.com if your query is not related to iskconpune.com website.